Privacy Policy Dapat Cuci

1 Introduction

This Privacy Policy ("Policy") describes how Dapat Cuci ("we", "Platform", or "Company") collects, uses, discloses, and protects your personal information when you use our website at dapatcuci.onl, the dapat cuci mobile app, and all related services we offer.

We understand that your trust in us depends not only on the quality of our games and withdrawal speeds, but also on the confidence that your personal information is in responsible hands. That is why this Privacy Policy is written in clear, plain language — free from confusing technical jargon.

By using the dapat cuci platform, you consent to the collection and use of your personal information as described in this Policy. If you do not agree, please discontinue use of our platform.

2 Personal Data We Collect

Dapat Cuci collects various types of personal information from you, depending on how you interact with our platform. Below is a full overview of the data categories we collect:

3 How We Use Your Data

The personal data we collect is used for various legitimate and necessary purposes to ensure the dapat cuci platform operates properly and delivers the best experience to every member:

• Account Management: Creating, verifying, and managing your member account including the KYC process and identity verification.
• Transaction Processing: Processing deposits and withdrawals securely, including bank account verification and financial record-keeping.
• Service Provision: Enabling you to access all games, promotions, and platform features available.
• Security & Fraud Prevention: Detecting and preventing fraudulent activity, unauthorized use, money laundering, and terms violations.
• Service Communications: Sending important notifications related to your account, transactions, terms changes, and security updates.
• Platform Improvements: Analyzing aggregated usage data to improve user experience, system performance, and product offerings.
• Legal Compliance: Fulfilling legal obligations including anti-money laundering (AML) reporting requirements and data protection compliance.
• Responsible Gaming: Monitoring gameplay patterns to identify signs of problem gambling and offering appropriate assistance.

We do not use your data for automated decision-making that has a serious impact on you without human involvement. All significant decisions such as account suspension or withdrawal rejection involve a manual review by responsible personnel.

4 Legal Basis for Personal Data Processing

Every personal data processing activity we carry out has a clear legal basis. Under Malaysia's Personal Data Protection Act 2010 (PDPA), dapat cuci processes your data on the following grounds:

• Consent: You have given explicit consent during account registration by agreeing to this Privacy Policy.
• Contract Performance: Processing required to fulfill the agreement between you and dapat cuci, including payment processing and service delivery.
• Legitimate Interest: Processing for the purposes of security, fraud prevention, and platform improvements that benefit all members.
• Legal Obligation: Processing required to comply with applicable laws such as AML, KYC, and tax reporting requirements.

5 Data Sharing & Disclosure

Dapat Cuci does not sell or rent your personal data to any third party. However, in certain situations, we may need to share your data with the following parties:

• Trusted Service Providers: Third-party companies that assist us in platform operations such as payment processing, server hosting, analytics, and customer support services. All such providers are bound by strict confidentiality agreements.
• Relevant Authorities: Law enforcement agencies, regulatory bodies, or courts when required by law or a valid court order.
• Game Providers: Gaming software companies that supply game content to dapat cuci may receive the minimum data necessary to ensure game integrity.
• KYC & AML Partner: An identity verification and anti-money laundering compliance service provider that helps us meet our legal obligations.

In all data sharing cases, we ensure that recipients have data protection measures equivalent to our own standards. We do not permit data sharing for third-party marketing purposes without your explicit consent.

6 Data Security Measures

Dapat Cuci continuously invests in security infrastructure to protect members' personal data from unauthorized access, loss, or misuse. The following are the key security measures we employ:

• Transit Encryption: All data transmitted between your device and our servers is protected with 256-bit SSL/TLS encryption.
• Storage Encryption: Sensitive data such as financial information and passwords is encrypted at rest in our database using the latest encryption algorithms.
• Strict Access Control: Access to members' personal data is limited to staff who genuinely need it to perform their duties, supported by comprehensive monitoring and audit logs.
• Two-Factor Authentication: dapat cuci's internal systems use multi-factor authentication for all administrative access to prevent unauthorised intrusion.
• Vulnerability Scanning: We conduct regular penetration testing and vulnerability scans to identify and address any security risks before they can be exploited.
• Incident Response Plan: Dapat Cuci has clear procedures for handling any data security incidents, including notifying members and the relevant authorities within the timeframe required by law.

7 Data Retention Period

Dapat Cuci retains your personal data only for as long as necessary to fulfill the purposes stated in this Policy, or as required by applicable law.

• Active Account Data: Retained for the duration your account remains active and in use.
• Post-Account Closure Data: Basic identity information and transaction records are retained for a minimum of 7 years after account closure to meet AML and tax legal requirements.
• Communication Logs: Customer support communication records are retained for 3 years for reference and dispute resolution purposes.
• Marketing Data: If you have opted out of receiving marketing communications, this preference is stored indefinitely to ensure we respect your choice.

Once the retention period expires, data will be securely deleted or anonymised so it can no longer be linked to any individual. This process is carried out regularly and systematically by the dapat cuci IT team.

8 Cookies & Tracking Technologies

Dapat Cuci uses cookies and similar tracking technologies to enhance the user experience, analyze platform performance, and ensure the security of your login sessions.

• Essential Cookies: Required for core platform functions such as login session verification and security. These cookies cannot be disabled without affecting platform functionality.
• Your Cookie Preferences: Saving your preferences and settings such as language, theme, and display configuration so you do not need to reconfigure them each time.
• Analytics Cookies: Helping us understand how members use the platform so we can make meaningful improvements. This data is collected in aggregate and anonymized form.
• Security Cookies: Used to detect suspicious activity, prevent fraud, and protect your account from unauthorized access.

You can manage your cookie settings through your web browser. However, disabling certain cookies may affect the functionality or user experience of the dapat cuci platform.

9 Your Rights as a Data Owner

Under Malaysia's Personal Data Protection Act 2010, you have certain rights regarding the personal data we hold about you. Dapat Cuci is committed to respecting and facilitating the exercise of these rights:

10 Children's Data Protection

The dapat cuci platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18.

If we discover that we have collected personal data from someone under the age of 18, we will take immediate steps to delete that information from our systems and close the relevant account.

Parents or guardians who have reason to believe their children have provided personal data to dapat cuci without consent are encouraged to contact us immediately.

11 Privacy Policy Amendments

Dapat Cuci reserves the right to modify or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform improvements. Members will be notified of any material changes via:

• In-platform or dapat cuci mobile app notifications.
• Email notification to the email address registered on your account.
• Clear notices on our website's home page.

The "Last Updated" date at the top of this page will be updated whenever an amendment is made. We encourage you to review this Policy periodically to stay informed about how we protect your information.

12 How to Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week via the dapat cuci platform — the fastest way to get a response.
• Support Email: [email protected] — for inquiries that require more detailed discussion.

Our data protection team is committed to responding to all privacy-related inquiries within 3 business days. For requests involving data subject rights such as data access or deletion, the response time may be longer depending on the complexity of the request.